Termos de serviço
# Terms of Service
Last updated: [14/07/2026]
Welcome to Terz. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to these Terms.
## About Us
Terz is operated by Terz, an individual seller based in Vitória, ES, Brazil. As we currently operate as a sole individual (not yet a registered company), all references to "Terz", "we", "us", or "our" in these Terms refer to this individual operation.
## Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order on our site.
## Products & Pricing
We make every effort to display our products and their details (images, descriptions, pricing) accurately. However, slight variations between product images and the item received may occur due to manufacturing differences. Prices are listed in the currency shown at checkout and may change without notice; the price charged is the one shown at the time your order is placed.
## Orders & Payment
By placing an order, you are making an offer to purchase a product, which we may accept or decline (for example, in cases of pricing errors, suspected fraud, or stock unavailability). Payment is processed securely through our third-party payment providers at the time of order. We reserve the right to cancel or refuse any order at our discretion.
## Shipping & Delivery
Shipping timelines and costs are described in our [Shipping Policy]. Terz is not responsible for delays caused by customs, carriers, or circumstances outside our control.
## Returns & Refunds
Returns and refunds are handled according to our [Refund & Return Policy].
## Intellectual Property
All content on this site — including the Terz name, logo, product photography, and site design — is owned by Terz or its licensors and may not be copied, reproduced, or used without written permission.
## User Conduct
You agree not to use our site for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the site's normal operation.
## Limitation of Liability
To the fullest extent permitted by law, Terz is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim related to a purchase is limited to the amount you paid for the product in question.
## Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.
## Governing Law
These Terms are governed by the laws of Brazil, without regard to conflict of law principles. This does not affect any mandatory consumer protection rights you may have under the laws of your own country of residence.
## Changes to These Terms
We may update these Terms from time to time. Continued use of our site after changes are posted constitutes your acceptance of the updated Terms.
## Contact Us
Questions about these Terms can be sent to **suportehope.gbs@gmail.com**.